How to Inquire my order information and package logistics information?


  • First log in to ReddotMate store, click the “ORDERS” button, the initial order information is displayed below.
  • If you need orders detailed information, please click the “VIEW” button.
  • If you need logistics information and tracking number, please click the “TRACK” button.
  • Hope you have a good shopping!
  • Thanks for your purchase. We usually ship your items within 48 hours. 
  • The logistics method is FedEx, USPS, UPS, DHL, or Yunexpress. It usually arrives within 5-12 business days. 
  • If the logistics are delayed, please contact us.
  • Enter your tracking number